Terms of Agreement

Claims

Purchasers are advised to examine goods immediately upon receipt.
Any “damage on arrival” claims must be sent to PAVÉ Ltd within 24 hours of receipt of goods.

Delivery consignment notes must be endorsed for all ‘damaged on arrival’ claims.

Any other claims must be notified in writing within 72 hours of receipt of goods to PAVÉ Ltd.

Returns

No goods are returnable without prior agreement by PAVÉ Ltd. Failure to do this can result in a denied claim.

Authorised goods returned must meet the following requirements:

  1. Must be received back to PAVÉ Ltd within 2 weeks of authorisation unless agreed otherwise by PAVÉ Ltd.
  2. Product must be unbroken, in sealed outers or individual containers must have a tamper evident seal, and the seals must be intact.
  3. Batch numbers of returned goods must match those on the original dispatch note.
  4. Goods must be in pristine condition and must not have been subjected to any extreme storage or handling conditions.

Ownership

Ownership of all goods supplied by PAVÉ Ltd to the purchaser shall not pass to the purchaser until PAVÉ Ltd has received full payment of all monies owing by the purchaser.

Recovery of Goods

If the purchaser fails to pay for goods on the due date, or commits an act of bankruptcy, or being a company that has a receiver appointed or goes into liquidation whether voluntary or otherwise, PAVÉ Ltd shall be entitled to recover possession of all goods supplied by it and for that purpose shall be entitled to enter the purchaser’s premises without prejudice to any other rights PAVÉ Ltd may have.

Freight

Where the order value is less than $200, a minimum freight charge of will apply:

  • Where the order value is in excess of $200 the freight will be charged at cost
  • Local $5.00 (Auckland), North Island $15.00, South Island $20.00 will be added to the invoice.
  • Additional charges will be incurred for special door to door deliveries.

Credit Terms

Payment to be received within 7 days following from invoice date. Invoice will be emailed upon dispatch of goods.

I/We agree to abide by all the terms and conditions included on this order form, and agree to be responsible for all costs incurred for the collection of this account in the event of non-payment in due time.

I /We authorise any person or company to provide you with such information as you may require in response to your credit enquiries. I/We further authorise you to furnish any third party details of this application and any subsequent dealings that I/We may have with you as a result of this application being actioned by you.

Last updated: October 10, 2023